Product · Universal Queue Platform

MyQ · Queue Service

A domain-agnostic token & queue platform for any business — from a paper token to a live, real-time queue in one click.

4
Roles
Clinics
Live
Queue
30'
Appt Window
Features

Everything a clinic queue needs

Purpose-built for clinics that want to ditch the paper slips and scattered logs.

Token Queue System

Monotonically-increasing token numbers (e.g. MYCLI-D-101) with a live, race-safe join flow.

Multi-Clinic (Tenant)

Each clinic is a tenant with its own domain/subdomain, branding, staff, and quotas.

Doctor Schedules

Weekly visiting hours with multiple OPD slots per day — set by the clinic or by the doctor themselves.

QR Codes

Clinic + doctor QR codes that take patients straight to the right doctor's booking flow — scanned via camera.

Live Notifications

WhatsApp / SMS "coming-up" alerts so patients know when their turn is near (opt-in).

TV Display

A big waiting-room screen showing "Now in Consultation" and the live queue.

Real-time Updates

Socket.IO push + REST polling fallback so the queue is always current, even on serverless.

Appointment Window

Bookings open 30 minutes before the doctor's session — no more empty no-shows or missed slots.

Timezone Smart

Times stored in UTC, shown in the clinic's timezone, DST-safe.

Secure Sign-in

Password (scrypt-hashed) + Google SSO, role-based access, and server-side session revocation.

Admin Analytics

Per-doctor patients seen per month, waiting counts, and cross-clinic queue overview.

Reception Desk

Add a patient, expedite, hold/release, call-next, complete, and purge the queue with reasons.

Who it's for

One portal, four roles

Every person gets exactly the view and power they need — nothing more.

Doctor

See your own queue, call next, complete consultations, manage your own schedule.

Clinic Admin

Run the whole clinic — doctors, staff, settings, timings, and the live queue.

Receptionist

Register patients, expedite arrivals, hold tokens, and keep the queue moving.

Patient

No login needed — search a clinic, pick a doctor, and take an appointment instantly.

Experience

A patient's journey in 5 steps

Friction-free from sign-in to seat.

1

Open

Land on the patient portal — no account needed.

2

Find Clinic

Search by name/code or scan the clinic QR.

3

Pick Doctor

See live Open/Closed status + today's timings.

4

Book

Enter name, phone & gender to get a token.

5

Track

Watch your turn live — and get alerted when it's close.

Ready to modernise your clinic's queue?

Developed by Dogra Technologies Pvt. Ltd. — and completely free to use.

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